Contact Us
Got a question about a review, spotted something that needs updating, or just want to flag your experience with a sportsbook? We'd like to hear from it. This page covers how to reach the Betting Sites team and what we can actually help with.
How to Reach Us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busier periods.
When you write in, it helps to include a few details up front: the sportsbook or page you're asking about, what you were doing at the time (signing up, claiming a bonus, trying a withdrawal), and any screenshots if relevant. That lets us look into it properly rather than going back and forth on the basics.
What We Can Help With
- Corrections or updates to a review — bonus terms, odds, features or payment options that have changed since we last checked
- Questions about how we compare and rank betting sites available across Canada
- Feedback on your own experience with a sportsbook, positive or negative
- General enquiries about the site, our content or our approach to editorial independence
What We Can't Help With
We're an independent comparison site, not a sportsbook. That means we can't access anyone's betting account, process a deposit or withdrawal, resolve a dispute over a bet, or verify your identity with an operator. Any issue like that needs to go directly to the sportsbook in question, usually through their own support channel or live chat.
If your concern is about gambling habits or you'd like guidance on setting limits, our responsible gambling page is a better starting point than a contact form.
Reader Feedback Shapes Our Reviews
Our write-ups and rankings are researched independently, but readers often notice things before we do — a bonus that's changed, a withdrawal that took longer than expected, or a feature that's since been added or dropped. That kind of feedback genuinely helps us keep pages like our best sports betting site comparisons accurate, and we factor it in when we next update a review.
For background on how those rankings are put together, or on our terms of use, you can also check our About Us page or our Terms and Conditions.
Before You Write In
A few quick things worth checking first, since they answer most of the questions we get:
- Bonus terms and wagering requirements are usually listed directly on the sportsbook's own promotions page — these can change without notice, so the operator's site is always the final word
- Availability by province, minimum age and identity verification requirements vary by operator, and each sportsbook can confirm eligibility for your specific location
- Payment and withdrawal timelines depend on the method and the operator's own processing, so their support team can give you a current answer faster than we can
If none of that covers what you need, email us and we'll do our best to point you in the right direction.